Frequently Asked Questions
Everything you need to know about your SIR. experience.
What is the standard shipping timeframe?
We offer express worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days depending on your location.
How do I process a return?
You can return full-priced items within 14 days of delivery. Items must be in original condition with all tags attached. Please visit our Returns Portal to start the process.
How do I find my correct size?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed silhouette or following specific garment measurements provided.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options including Afterpay and Klarna.
Are your garments sustainably produced?
SIR. is committed to conscious creation. We prioritize natural fibers like linen, silk, and organic cotton, and work closely with ethical manufacturing partners who align with our social responsibility standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is confirmed, we are unable to make modifications or cancellations. Please double-check your details before finalizing your purchase.